Hygiene safety precautions schedule

General

  • Hand sanitizer available for free use to all common areas (reception/restaurant/WC)
  • Health & Safety Trained staff
  • Social distancing measures , to reception, restaurants & pool bars - floor markings
  • Staff provided with self protecting gear Masks/Gloves
  • Staff submitted to temperature testing before starting service
  • Control the temperature of guest upon arrival
  • Applied changes to the air conditioning unit New Filters/cleaning with special disinfection liquid-disinfection certificate
  • Cleaning disinfection program daily to common areas
  • Info meetings at an external area with maximum capacity of 25 pax following the measures restrictions.

Reception:

  • Suitable reception area to ensure social distancing while check in/ check out
  • Social distancing measures with floor signs
  • Protective screens installed at the reception
  • Maximum number of persons in reception area 5 pax
  • Hand sanitizer available for free use
  • Daily disinfection at room keys-
  • Keys given upon arrival and returned at check out- not continuous exchange on daily basis at reception
  • Check in: 15:oo pm
  • Check out: 11:00 am

Restaurant:

  • Breakfast: 07:30 – 10:00
  • Lunch: 12:30 – 14:30
  • Dinner: 19:00 – 21:30
  • Protective screens installed at the buffet
  • No self service - prepared dishes will be served to guests. Assisted buffet service -All inclusive variety remain the same.
  • Social distancing measures with floor signs
  • Sitting are adjusted to Government Protocols- if the capacity is more than 120 pax, there will be 2 sitting hours- Information will be given to guests upon arrival
  • Hand sanitizer available for free use

Bar:

  • Social distancing measures with floor signs
  • Sitting are adjusted to Government Protocols-
  • Hand sanitizer available for free use
  • No self service - drinks and snacks served by staff only

Pool and Pool area:

  • Max capacity in pool- visible information signs at every pool
  • Denser chlorination adjusted to Government Protocols
  • Sitting area adjusted to Government Protocols-every umbrella in a distance of 4 m from the next

Housekeeping service-Rooms:

  • Detailed disinfection of rooms every check out
  • Cleaning service every 3 days (towels and sheets change)
  • Guest towels be individually wrapped/ every 3 days
  • Daily collect of garbage only
  • Covers to remote controls(TV & A/C) - change every check out

 COVID 19 | Policy & Procedures